Moderate

An event that occurs at some point in time when the system does not deliver a service as expected by its users is called __________________?

Correct answer: D. System failure

  • A. Human error or mistake
  • B. System fault
  • C. System error
  • D. System failure

Explanation

A system failure is an event in which the delivered service deviates from what users expect. A fault is the underlying defect, while an error is an incorrect internal state that may cause the failure.

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