A ward has repeated disagreements between nursing and medical staff about urgent patient reviews. Which action should the nurse in charge take first?
Correct answer: A. Agree on a clear escalation and communication process
- A. Agree on a clear escalation and communication process
- B. Ask nurses to contact different doctors without a plan
- C. Stop reporting urgent changes during busy periods
- D. Wait until the annual staff evaluation to discuss it
Explanation
A clear escalation and communication process helps urgent clinical information reach the appropriate team member without delay. Informal or delayed reporting increases the risk of missed deterioration and fragmented care.
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About Ward and Unit Management
Ward management covers staffing and duty rosters, patient admission, discharge and transfer, delegation, supplies, equipment, records, reporting and coordination with the healthcare team. It also addresses bed management, infection prevention, emergency organisation and the difference between routine unit administration and direct nursing care.
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