A nurse manager notices that a newly appointed nurse repeatedly misses important observations during rounds. What is the best management response?
Correct answer: A. Observe the nurse's work and provide specific guidance
- A. Observe the nurse's work and provide specific guidance
- B. Remove the nurse from all patient-care duties permanently
- C. Ignore the omissions until the annual appraisal
- D. Ask another nurse to complete every observation indefinitely
Explanation
Direct observation followed by specific guidance identifies the performance gap and supports improvement. Permanent removal or indefinite substitution does not develop competence, while ignoring the problem may endanger patients.
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About Leadership and Management Principles
Leadership and management involve planning, organising, staffing, directing and controlling nursing services. Coverage includes leadership styles, authority, responsibility, accountability, delegation, supervision, communication, motivation and conflict resolution, with attention to how a leader differs from a manager and how each supports safe patient care.
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