Government job testsUpdated

What happens in the CSS psychological assessment and viva voce?

The short answer

Candidates who pass the written examination are called first to a two-day psychological assessment at FPSC: written psychological tests (personality inventories, sentence completion, situational responses, intelligence tests) and group exercises (discussions and problem-solving tasks) observed by psychologists, who write a report on each candidate. It carries no separate marks; the report goes to the viva voce board, which interviews each candidate for twenty to forty minutes and awards up to 300 marks, with 100 needed to pass. The viva ranges over your degree subjects, your optional subjects, current affairs, your district and background, your group preferences and why you want the service. Candidates who passed twelve written papers fail here by being inconsistent with their own written and psychological record, by not knowing their optionals at viva depth, and by giving rehearsed answers to "why do you want to join". The 300 marks also decide allocation: two candidates with the same written total are separated by the viva.

Written by , editorLast updated Report an error

What is the psychological assessment?

ComponentWhat you doWhat it shows
Personality and attitude inventoriesLong questionnaires of statements to agree or disagree with, answered quickly.Consistency of self-description; traits such as responsibility, sociability, emotional stability.
Sentence completion and situational responsesComplete sentence openings; write what you would do in short situations.Attitude and practical judgement, read as a pattern across responses, as at ISSB.
Intelligence and ability testsTimed verbal and non-verbal reasoning.General ability under time.
Group discussionA current topic discussed by a group of candidates without a chair, observed.Contribution, listening, whether others accept your points, temper under disagreement.
Group problem-solving or role exercisesA scenario the group must plan for, or roles to play.Cooperation, initiative, leadership when it is needed and restraint when it is not.
Individual interaction with a psychologistA short conversation, in some years.Cross-check of the written responses.
The two days, in broad terms; FPSC sets the exact programme
  • There are no right answers and there is no separate pass mark. The output is a report on your suitability and temperament that the viva board reads before you enter the room.
  • Consistency is what is read. The inventories ask the same things in different ways; the situational responses are compared with the group behaviour; both are compared with the interview. A performance cannot be held across two days and an interview.
  • The format is close to the ISSB psychological tests. The reading of word and situation responses, and what makes a pattern read well or badly, is explained with examples in ISSB psychological tests; the same principles apply.

What is the viva voce format?

  • The board: chaired by an FPSC member, with subject specialists and senior officers; typically four to six people.
  • Length: twenty to forty minutes, sometimes longer.
  • Marks: 300, with 100 to pass. Added to the written 1,200 for a final total of 1,500 that decides allocation.
  • Languages: mainly English, with Urdu possible; the board may switch to test both.
  • On the table: your application, your written marks, your psychological report, your optional subjects and your group preferences.

What is asked?

AreaTypical questionsWhat is being checked
Introduction and backgroundTell us about yourself. Your district; its history, economy, problems. Your family's occupation.Fluency, and whether you know the place you come from.
Academic subjectsYour degree: a concept from it, its relevance to public service. Why this degree and then CSS?Whether the degree was understood rather than passed.
Optional subjectsA current debate in International Relations; a provision of the Constitution; a theory in your social-science optional; a calculation for an accountant.Depth at the level of the paper you wrote; this is where most viva marks are lost.
Current affairsThe week's news, a recent agreement, a policy question, Pakistan's position on a regional issue.Awareness, and the ability to take a considered position and defend it.
Group preferencesWhy PAS first? What does a customs officer actually do? What would you do about X as an assistant commissioner?Whether the preferences were thought through, and knowledge of the services.
Situational and ethicalA superior orders you to do something improper. A mob is at the gate. Your relative asks for a favour.Judgement, integrity and composure; consistent with the psychological report.
PersonalYour weaknesses; what you would do if not selected; hobbies with follow-ups.Self-awareness and stability; consistency with what you wrote.
The question areas candidates report, and what each is checking

What fails candidates who passed the written papers?

  • Not knowing the optionals at viva depth. A candidate who scored well in International Relations by writing prepared answers and cannot discuss a current development in it has revealed how the marks were earned.
  • Contradicting the file. A psychological report describing a hesitant candidate, and an interview of forced confidence; a self-description claiming wide reading, and no book named.
  • Rehearsed answers to "why CSS". "To serve the nation and bring change" is what every candidate says. A specific answer about a service, a role and something you have seen done badly reads as thought.
  • Arguing with the board. Being pressed is normal. Hold a position calmly with a reason; concede a point when the board is right; never become defensive.
  • Ignorance of the services. Not knowing what the groups you ranked first actually do, or which ministry they sit in.
  • Not knowing your district. The first questions are often about home, and a blank there sets the tone.

How do you prepare in the months between the written result and the viva?

  1. Revise every optional to conversation depth

    Not the written syllabus, but the current debates and the concepts you would be asked to explain in two minutes. Read the recent literature in each and be ready to hold a view.

  2. Build a district and background file

    History, geography, economy, administration, problems and what has been tried, of your district and province. Facts and figures.

  3. Learn the services you ranked

    What each group does, where it sits, its training, a current issue in it, and why you ranked it there. Talk to serving officers if you can.

  4. Read the news daily and practise taking positions

    Summarise each major story in two sentences and add what you would recommend. The viva rewards a considered opinion over a neutral summary.

  5. Do mock interviews with follow-ups, in both languages

    With a teacher, an officer or a strict friend, on all seven areas. Record one and listen for answers that run long or that you could not defend.

  6. Reread your own application and psychological-test responses

    Everything you wrote is on the table. Be the same person in the room.

  7. Prepare an honest answer for not being selected

    A realistic plan reads as stability; the board tests for it.

Where the assessment and viva sit in the whole cycle, and how the 300 marks decide allocation, is in the CSS exam explained. The ISSB interview guide covers the same interviewing principles for a different board: the ISSB interview.

Common questions

Short answers to what people ask most about this. Everything on TestUstad is free to practise.

How many marks is the CSS viva voce?

Three hundred, with 100 required to pass. Added to the 1,200 written marks, it makes the final total of 1,500 on which the merit list and allocation are based.

Is the CSS psychological assessment marked?

Not separately. It produces a report on each candidate's suitability and temperament that the viva voce board reads before the interview; the 300 marks are awarded at the viva with that report in front of the board.

What is asked in the CSS interview?

Your background and district, your degree, your optional subjects at viva depth, current affairs with a position expected, your group preferences and knowledge of the services, situational and ethical questions, and personal questions on weaknesses, hobbies and what you would do if not selected.

How long is the CSS viva voce?

Typically twenty to forty minutes with a board of four to six chaired by an FPSC member, mainly in English with Urdu possible.

Can you fail CSS after passing the written exam?

Yes. A viva score below 100 out of 300 fails the examination, and a low but passing viva score can still push a candidate below the allocation cut-off for every group. The viva is where candidates with the same written marks are separated.

Read next

  • How does the CSS exam work, from MPT to allocation?

    The whole Central Superior Services process in order: who is eligible, the MCQ-based preliminary test, the twelve written papers and how they are marked, the psychological assessment and viva voce, the medical, the final merit and how candidates are allocated to occupational groups, and the training that follows. With a timeline and the rules that eliminate most candidates.

  • How do you choose CSS optional subjects?

    The CSS optional subject groups explained, the 600-mark combination rule, how to choose by scoring trend, overlap with the compulsory papers, your degree and the available material, the combinations candidates most often take, and the mistakes that cost an attempt.

  • How do the ISSB psychological tests work, and what is a good answer?

    The ISSB psychological tests have no right answers, but they have clear patterns of good and poor responses. Word association, situation reaction, picture story writing and self-description explained with worked examples of what the psychologist is reading.

  • What is asked in the ISSB interview, and how should you answer?

    The ISSB interview is built around your own life: family, education, results, interests, general awareness and motivation. The questions candidates report most often, what the interviewer is checking, and the answers that fail confident candidates.